Terms and Conditions

Please familiarize yourself with our site use and purchase/return conditions.

 

The Colonel, LLC Commerce Conduct Statement and Legal Jurisdiction Agreement

www.ColonelBlades.com (referred herein as The Website) is owned and operated by The Colonel, LCC, the sole manufacturer and distributer of The Colonel and The LowVz knives. All users of The Website agree that all interaction through The Website, including purchase activity, is subject to policies stated in the Terms & Conditions below, and agree to familiarize themselves with and therefore comply with said Terms & Conditions. Additionally, all users of The Website agree that the state laws of Pennsylvania and the federal law of the United States will govern these policies, as well as any disputes that might arise between any prospective or active customer and The Colonel, LLC.

 

Required Reading: The Colonel, LLC Site Content Advisory Statement

The Website contains video content which overviews and describes, in abbreviated format, the key features and capabilities of The Colonel and The LowVz knives. This video content is strictly marketing material, and is not developed for, and therefore not intended to serve as, OR be utilized as, proper or formal training with The Colonel or The LowVz knives. The Colonel, LLC expressly denies any claims that product training can be derived from site content, or that the content provides any manner of training. Additionally, The Colonel, LLC strongly recommends and encourages all buyers/users of The Colonel and/or The LowVz knives to participate in proper, formal training in the use of these knives.  Finally, all content, whether video or text, within The Website, is directed to and provided for mature audiences who govern their conduct toward the practice of combatives intelligently and responsibly. The Colonel, LLC expressly disclaims use of site content, either video or text, by customers who seek to increase and/or utilize their combatives knowledge, and/or capabilities, via use of The Colonel, LLC products for primarily and purposefully destructive, disruptive, disreputable, or unlawful conduct or activity, private or pubic; and accordingly, The Colonel, LLC denies claims of liability of such manner of use of its products.

 

The Colonel, LLC Limited Warranty

The Colonel, LLC warrants to the original buyer/owner that the knife will be free from defects in material, finish, and/or workmanship. Excluded from this warranty are physical abrasions to the knife from regular wear, resharpening of the blade; damage caused by neglect of the knife, or by improper sharpening of the knife; disassembly of the knife; use of the knife as a screwdriver, pry bar, chisel, punch, hammer, or to function in any similar fashion as any impact work tool. Evidence of use of the knife in these capacities strictly voids the warranty.

The Colonel, LLC will repair or replace, at company discretion, knives returned and found to be defective by The Colonel, LLC. The knife must be shipped by the purchaser/original owner, prepaid and insured; the shipment must contain a written description of the problem and must be accompanied by the original bill of sale, packing slip, and a copy of the original charge or credit receipt showing original date of purchase. Before shipping knife back, email us via customerservice@colonelblades.com to give us notice of the impending warranty return so that we may understand the complaint and work toward a prompt and satisfactory resolution.  The Colonel, LLC will cover the return shipment costs for valid warranty returns.

 

Purchase & Order Policy

No person or persons less than 18 years of age will be allowed to order knives on The Website. Customers are limited to five (5) knives per order. Knives are expressly for personal use and resale of any materials purchased on www.colonelblades.com is strictly prohibited. The Colonel, LLC reserves the right to review and assess customer purchase history for indications of either underage sale, or of resale-associated purchase activity, and under such circumstances The Colonel, LLC reserves the right to refuse service, and terminate or cancel orders at their discretion to ensure compliance with stated purchase policy.

 

Use of www.ColonelBlades.com Website

You may use The Website and the materials, content or information made available on The Website (collectively “Materials”) conditioned on your continued compliance with the terms and conditions of these Terms. Further, your use of this Website must comply with applicable law. You may view, print and download Materials from the Website solely for your personal and non-commercial use, provided that all hard copies contain all copyright and other applicable notices contained in such Materials. Furthermore, you acknowledge and agree that you shall acquire no rights, title or interest in the Materials. Except as outlined in these terms, you may not and will not copy, display, reproduce, publish, transmit, distribute, transfer, disassemble, decompile, reverse engineer, alter, modify, create derivative works from, remove or alter copyright or other proprietary notices from, or exploit the Materials in any way. You may not place a link to the Website on other sites absent express written permission from The Colonel, LLC. You further acknowledge and agree that you may not and will not sell, mirror, frame, exploit, rent, lease, private label, grant a security interest in, or otherwise use the Materials in any manner not expressly permitted herein. Additionally, you may not (i) use any “deep link,” “page scrape,” “robot,” “spider,” or other automatic device, program, script, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the Website or in any way reproduce or circumvent the navigational structure or presentation of the Website to obtain or attempt to obtain any materials, documents, or information through any means not purposely made available through the Website, (ii) attempt to gain unauthorized access to any portion or feature of the Website, by hacking, password “mining,” or any other prohibited means, (iii) probe, scan, or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website, (iv) reverse look-up, trace, or seek to trace any information on any other user of or visitor to the Website, (v) use any device or routine to interfere with the proper working of the Website or any transaction conducted on the Website, or with any other person’s use of the Website, (vii) manipulate identifiers in any manner in order to disguise your identity or the origin of any message or transmittal you send to The Colonel, LLC on or through the Website, (viii) use the Website to collect e-mail addresses or other contact information; (ix) market, co-brand, private label, separately distribute, resell, or otherwise permit third parties to access and use the Website (or any part thereof) without express, separate, and prior written permission from The Colonel, LLC or (x) use the Website in an unlawful manner or in a manner that could damage, disparage, or otherwise negatively impact The Colonel, LLC.

 

Reciprocal Links to Third Party Sites

The Colonel, LLC may provide reciprocal links, in its sole discretion, for your convenience in locating or accessing related information, products, and services on the internet. However, The Colonel, LLC advises that any such third-party site is strictly maintained by outside agencies over which The Colonel, LLC has no management, administrative, or advisory jurisdiction. The Colonel, LLC expressly disclaims, and you hereby acknowledge and agree, that The Colonel, LLC does not have responsibility for the policies, procedures, content, materials, accuracy of information or services provided by, available through, or advertised on any third-party site with which The Colonel, LLC via The Website may provide said reciprocal links.

 

Shipping Policy

All orders are shipped via the US Postal Service. The Colonel currently cannot process and/or ship any order internationally.

Your order will be processed once we receive bank authorization and verification of your credit/charge/debit card. We normally take 1-2 days to process the order for shipping. Then orders typically arrive in three (3) to five (5) business days (Monday through Friday), excluding holidays, for the United States and P.O. boxes in Alaska and Hawaii. So please allow that for 4-8 business days from day of order to receive your purchase.

 

Return & Exchange Policy for WEBSITE ONLY Orders

Your satisfaction with our products is important to us. Regarding items that you order from www.colonelblades.com, if such item does not meet your expectations, then, subject to the conditions herein:

1. Returns for Refund of WEBSITE ONLY Orders: simply return the knife to us for a refund, minus original shipping cost.  Follow the return instructions included in your original shipment. Merchandise must be returned unused in new condition, in its original packaging within fourteen (14) calendar days of your original order placement datePrior to making a return, you must contact Customer Service via customerservice@colonelblades.com to alert our team to the in-coming return. Send your item back via your choice of shipping carrier. You must also comply with all applicable laws and regulations regarding the shipment of your returned item, as well as any and all applicable policies of the shipping carrier. Once returned item is received and  inspected we will credit back your purchase price minus original shipping cost. Please be aware that it may take 3-5 business days from our receipt of the returned item for your credit card refund transaction to complete. No refund will be issued on knives that have been obviously used.

2. Changes or Cancellations of WEBSITE ONLY Orders If you’d like to cancel or change your online order, please email customerservice@colonelblades.com as soon as possible. If your order has not been processed, we will make every effort to accommodate your request. But please bear in mind that our order fulfillment process is designed to get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it is in the shipping process.