The Colonel, LLC Commerce Conduct Statement and Legal Jurisdiction Agreement
www.ColonelBlades.com (referred herein as The Website) is owned and operated by The Colonel, LCC, the sole manufacturer and distributer of The Colonel and The NCO LowVz, NoVz, Folder and Fullbird knives. All users of The Website agree that all interaction through The Website, including purchase activity, is subject to policies stated in the Terms & Conditions below, and agree to familiarize themselves with and therefore comply with said Terms & Conditions. Additionally, all users of The Website agree that the state laws of Pennsylvania and the federal law of the United States will govern these policies, as well as any disputes that might arise between any prospective or active customer and The Colonel, LLC.
Required Reading: The Colonel, LLC Site Content Advisory Statement
The Colonel, LLC expressly denies any claims that product training can be derived from site content, or that the content provides any manner of training. Additionally, The Colonel, LLC strongly recommends and encourages all buyers/users of The Colonel and/or The NCO knives to participate in proper, formal training in the use of these knives. Finally, all content, whether video or text, within The Website, is directed to and provided for mature audiences who govern their conduct toward the practice of combatives intelligently and responsibly. The Colonel, LLC expressly disclaims use of site content, either video or text, by customers who seek to increase and/or utilize their combatives knowledge, and/or capabilities, via use of The Colonel, LLC products for primarily and purposefully destructive, disruptive, disreputable, or unlawful conduct or activity, private or public; and accordingly, The Colonel, LLC denies claims of liability of such manner of use of its products.
The Colonel, LLC Limited Warranty
The Colonel, LLC warrants to the original buyer/owner that the knife will be free from defects in material, finish, and/or workmanship. Excluded from this warranty are physical abrasions to the knife from regular wear, resharpening of the blade; damage caused by neglect of the knife, or by improper sharpening of the knife; disassembly of the knife; use of the knife as a screwdriver, pry bar, chisel, punch, hammer, or to function in any similar fashion as any impact work tool. Evidence of use of the knife in these capacities strictly voids the warranty.
The Colonel, LLC will repair or replace, at company discretion, knives returned and found to be defective by The Colonel, LLC. The knife must be shipped by the purchaser/original owner, prepaid and insured; the shipment must contain a written description of the problem and must be accompanied by the original bill of sale, packing slip, and a copy of the original charge or credit receipt showing the original date of purchase. Before shipping the knife back, email us via customer [email protected] to give us notice of the impending warranty return so that we may understand the complaint and work toward a prompt and satisfactory resolution. The Colonel, LLC will cover the return shipment costs for valid warranty returns.
Purchase & Order Policy
No person or persons less than 18 years of age will be allowed to order knives on The Website. Customers are limited to three (3) knives per order. Knives are expressly for personal use and resale of any materials purchased on www.colonelblades1.wpenginepowered.com is strictly prohibited. The Colonel, LLC reserves the right to review and assess customer purchase history for indications of either underage sale, or of resale-associated purchase activity, and under such circumstances The Colonel, LLC reserves the right to refuse service, and terminate or cancel orders at their discretion to ensure compliance with stated purchase policy.
Use of www.ColonelBlades.com Website
You may use www.colonelblades1.wpenginepowered.com (herein referred to as the Website) and the materials, content or information made available on the Website (collectively “Materials”) conditioned on your continued compliance with the terms and conditions of these Terms. Further, your use of this Website must comply with applicable law. You may view, print and download Materials from the Website solely for your personal and non-commercial use, provided that all hard copies contain all copyright and other applicable notices contained in such Materials. Furthermore, you acknowledge and agree that you shall acquire no rights, title or interest in the Materials. Except as outlined in these terms, you may not and will not copy, display, reproduce, publish, transmit, distribute, transfer, disassemble, decompile, reverse engineer, alter, modify, create derivative works from, remove or alter copyright or other proprietary notices from, or exploit the Materials in any way. You may not place a link to the Website on other sites absent express written permission from The Colonel, LLC. You further acknowledge and agree that you may not and will not sell, mirror, frame, exploit, rent, lease, private label, grant a security interest in, or otherwise use the Materials in any manner not expressly permitted herein. Additionally, you may not (i) use any “deep link,” “page scrape,” “robot,” “spider,” or other automatic device, program, script, algorithm, or methodology, or any similar or equivalent manual process, to access, acquire, copy, or monitor any portion of the Website or in any way reproduce or circumvent the navigational structure or presentation of the Website to obtain or attempt to obtain any materials, documents, or information through any means not purposely made available through the Website, (ii) attempt to gain unauthorized access to any portion or feature of the Website, by hacking, password “mining,” or any other prohibited means, (iii) probe, scan, or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website, (iv) reverse look-up, trace, or seek to trace any information on any other user of or visitor to the Website, (v) use any device or routine to interfere with the proper working of the Website or any transaction conducted on the Website, or with any other person’s use of the Website, (vii) manipulate identifiers in any manner in order to disguise your identity or the origin of any message or transmittal you send to The Colonel, LLC on or through the Website, (viii) use the Website to collect e-mail addresses or other contact information; (ix) market, co-brand, private label, separately distribute, resell, or otherwise permit third parties to access and use the Website (or any part thereof) without express, separate, and prior written permission from The Colonel, LLC or (x) use the Website in an unlawful manner or in a manner that could damage, disparage, or otherwise negatively impact The Colonel, LLC.
All orders are shipped via the US Postal Service. The Colonel currently cannot process and/or ship any order internationally. All orders are shipped flat rate for $14.99 which includes order processing, insurance, and shipping costs.
Your order will be processed once we receive bank authorization and verification of your credit/charge/debit card. We normally take 1-2 days to process the order for shipping. Then orders typically arrive in three (3) to five (5) business days (Monday through Friday), excluding holidays, for the United States and P.O. boxes in Alaska and Hawaii. So please allow for 4-8 business days from the day of order to receive your purchase.
Expedited shipping is currently NOT AVAILABLE through orders placed on the website.
Return & Exchange Policy for WEBSITE ONLY Orders
All sales are considered final with the exception of manufacturer defects. Regarding items that you order from www.colonelblades1.wpenginepowered.com, if such item has a defect, then, subject to the conditions herein:
1. Returns for Refund of WEBSITE ONLY Orders: return the knife to us for a refund, minus the original shipping and processing costs. Follow the return instructions included in your original shipment. Merchandise must be returned unused in original condition, within fourteen (14) calendar days of your original order placement date. Prior to making a return, you must contact Customer Service via [email protected] to alert our team to the incoming return. Send your item back via your choice of shipping carrier. You must also comply with all applicable laws and regulations regarding the shipment of your returned item, as well as any and all applicable policies of the shipping carrier. Once the returned item is received and inspected we will credit back your purchase price minus the original shipping and processing cost. Please be aware that it may take 3-5 business days from our receipt of the returned item for your credit card refund transaction to complete. No refund will be issued on knives that have been obviously used.
2. Changes or Cancellations of WEBSITE ONLY Orders If you’d like to cancel or change your online order, please email [email protected] as soon as possible. If your order has not been processed, we will make every effort to accommodate your request. But please bear in mind that our order fulfillment process is designed to get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it is in the shipping process.